Privacy Policy

Introduction

At http://mercedes-collision-warranty.dentrepair-talk.com (referred to as “Mercedes Collision Warranty” or “we”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services. Our goal is to be transparent about how we manage your data while adhering to applicable privacy laws worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at http://mercedes-collision-warranty.dentrepair-talk.com.
Any mobile applications or services offered through our platform.
Interactions on social media channels linked to our official accounts.
Communications initiated by us, including emails, text messages, and phone calls.

Please note that this policy does not apply to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your personal information to facilitate your access and usage.
Visiting Our Websites: Each time you visit our websites, our servers automatically record details about your device and browsing behavior, which helps us analyze and improve our online offerings.
Communications: If you choose to receive newsletters, updates, or promotional materials from us via email, phone, or SMS, we will process your contact information accordingly.

Personal Data Collection

We collect various types of personal data, including:

Account Information: This includes your username, password (hashed and salted), and any profile details you choose to provide.
Payment Details: Securely stored payment information for transactions on our platform.
Financial Records: We may retain financial transaction records for accounting, fraud prevention, and tax purposes.
Purchase History: Data related to your purchases or inquiries about our products and services.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs.
Location Data: Information about your geographical location when you interact with our geo-services or provide consent for location tracking.
Feedback and Reviews: Content you submit to us, including product reviews, comments, and survey responses.
Social Media Information: Details shared publicly on social media platforms when you interact with our official accounts.
Product Interest: Information about the products you view or purchase from our website.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use them for various purposes:

Strictly Necessary: These cookies enable core functionalities like remembering login details, ensuring secure connections, and allowing you to navigate through our sites.
Preferences: Customizing your user experience, language settings, and other preferences.
Analytics: Tracking website usage statistics to understand user behavior, improve performance, and enhance the overall user experience.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. Once the purpose for data collection is fulfilled, we securely delete or anonymize your information. This process helps protect your privacy and ensures that your data isn’t retained longer than required.

Security Measures

We take robust security measures to safeguard your personal data:

Employing industry-standard encryption protocols to secure data transmission and storage.
Utilizing trusted third-party processors who adhere to strict security standards.
Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of your collected data.
Rectification: Requesting corrections or amendments to incomplete or inaccurate data we hold about you.
Erasure/Right to be Forgotten: Asking us to delete or remove your personal data from our systems.
Restriction: Limiting the use or processing of your data in specific circumstances.
Portability: Obtaining your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Opposing the processing of your data for specific purposes.
Non-Discrimination: The right not to be subjected to automated individual decision-making or profiling that significantly affects you.
Appeals/Complaints: Filing complaints with supervisory authorities and seeking redress for any perceived violations.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your request as soon as possible within the time frames prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to us:

Email: [email protected]
Address: [Privacy Team Address] (Please note that this address is for formal correspondence regarding privacy matters.)